What malls and stores owe their customers
Shopping malls and retail stores actively invite the public onto large, busy properties. With that invitation comes a duty to provide reasonable security — trained personnel, surveillance, lighting, and emergency response — especially where the property has a history of theft, fights, or violence.
Common security failures at malls and retail
- Too few security personnel for the size and risk of the property
- Broken or unmonitored camera systems
- Poorly secured entrances, loading areas, and parking structures
- No coordinated emergency or active-threat response plan
- Ignoring a known pattern of crime on the property
Common parties and where incidents happen
Liability can fall on the mall owner, the property management company, individual store operators, and security contractors. Incidents range from active-shooter events to robberies and assaults inside stores or out in the parking areas.
What a claim can recover
Compensation can include medical and future care, lost income, and emotional trauma, with wrongful-death recovery in fatal cases. No fee unless we win.
Frequently asked questions
Can I sue a mall after a shooting there?
Possibly. If the mall failed to provide reasonable security against a foreseeable risk — given its size, traffic, and crime history — the owner and management may be liable.
What if I was hurt inside a specific store?
Both the store operator and the mall owner may share responsibility depending on who controlled security where the attack happened. We sort out the right defendants.
Is there any cost to me?
No. We work on a contingency fee — no attorney's fees unless we recover compensation for you.